Support
Get help
The first support entry provides in-app feedback guidance and email contact only. It does not provide a web form.
Support options
If you have the app installed, please start from the in-app feedback entry so your issue description and diagnostics can be sent intentionally. Diagnostics are generated only when you send feedback, and coordinates and sensitive identifiers are redacted at the logging source.
You can also email feedback@vibe-pacenotes.orignosis.com.
Common topics
- Location permission is used for complex-intersection and safety reminder area awareness during a trip.
- Background playback works only after you explicitly start a trip.
- Share receiving accepts only first-party Vibe Pacenotes HTTPS share links.
- Account deletion requires identity confirmation in the app.